Managed IT Services

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What is Managed IT Services?

A Managed IT Services Agreement creates a partnership with our customer in a way that traditional project-focused work can't. Instead of fixing things when they break, we are motivated to make sure things don't break in the first place.

Monitoring


  • Workstation Monitoring
  • Server Monitoring
  • Infrastructure Monitoring
  • Award-winning Anti-Virus Solution (Optional)
  • Preferred Pricing on Labor and Projects

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Gold Level Management


  • Full Workstation and Server Management and Monitoring
  • Full Infrastructure Management and Monitoring
  • ISP and External Support Management
  • Service Level Agreement
  • Unlimited 8x5 Phone Support
  • Unlimited Remote Control Sessions
  • Award-winning Anti-Virus Solution Included
  • Preferred Pricing on Labor and Projects

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Platinum Level Management


  • Full Workstation Monitoring and Management
  • Full Server Monitoring and Management
  • Full Infrastructure Monitoring and Management
  • ISP and External Support Management
  • Service Level Agreement
  • Priority Ticket Handling
  • Unlimited 8x5 On-Site and Phone Support
  • 24x7 Critical Issue Support
  • Award-winning Anti-Virus Solution Included
  • Preferred Pricing on Projects

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